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New Partnership: Lumoa in joint partnership with Forsta

Lumoa

Forsta offers scalable Voice of the Customer (VoC), Voice of the Employee (VoE), and survey options, from quick polls to advanced data collection, that fuel actionable insights in real-time. We’re excited to partner with the team at Forsta.

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Connecting CX and EX to Deliver An Effective Hybrid Contact Center Workforce

Execs In The Know

It’s literally a frontline touchpoint that impacts the bottom line of an organization. For businesses around the globe, Contact Centers represent the heartbeat of their organization: it’s where their two most valued constituencies — employees and customers — intersect and interact. Interested in learning more?

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Connecting CX and EX to Deliver An Effective Hybrid Contact Center Workforce

Execs In The Know

It’s literally a frontline touchpoint that impacts the bottom line of an organization. For businesses around the globe, Contact Centers represent the heartbeat of their organization: it’s where their two most valued constituencies — employees and customers — intersect and interact. Interested in learning more?