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2023 in review: Highlights from this year’s best conversations

Intercom

Let’s say a legal document. You can say to someone in your legal team, “Hey, I need a contract. That request will turn into 10 pages of legal stuff. And their legal team will be, “Yes, it does.” On the machine learning team, there’s another way of thinking about this. That’s not how ML works.

AI 98
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New at Intercom uncut: Watch our entire virtual launch event

Intercom, Inc.

The rules and the regulations regarding consent of data sharing, regarding the legality of data holding, have torn up so many of the marketing playbooks out there. We also shipped products using the latest machine learning technology like conversation topics, and efficiency improvements like macros.

Start-ups 118