Machine Learning Mystery Shopper Net Promoter Score Structured Data 
Comm100
AUGUST 21, 2018
Customer Effort Score – How easy was it for your customer to solve their problem with your chatbot or live chat agent? Net Promoter Score – How likely is your customer to recommend your company’s services and products? Another way to address and prevent customer service metric gaps is through mystery shopping.
Comm100
AUGUST 21, 2018
Customer Effort Score – How easy was it for your customer to solve their problem with your chatbot or live chat agent? Net Promoter Score – How likely is your customer to recommend your company’s services and products? Another way to address and prevent customer service metric gaps is through mystery shopping.
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