article thumbnail

How IoT is Transforming CRM for Manufacturing

SugarCRM

Technology is revolutionizing the way manufacturers run businesses day-to-day in the digital era. The intelligent coupling of IoT and CRM have the ability to help manufacturers elevate customer experiences by enhancing efficiency and heightening visibility. Optimized Customer Experiences. Customers always want to save time.

article thumbnail

Why Captive Auto Lenders Must Rev Up Their Digitization Efforts (& How)

Lightico

It has become a necessity for survival and success and captive auto lenders lead the way in embracing technology to enhance their operations. A technology platform can greatly help captive lenders in their endeavors to digitize customer processes quicker and more effectively for a unified, streamlined and automated experience.

Finance 52
article thumbnail

The beginner’s guide to competitive benchmarking and how to get started

Sprinklr

Competitive benchmarking is not a new concept; in fact, Xerox first began the practice in 1979 to analyze unit production costs in manufacturing operations. The proliferation of digital channels combined with the right technology lets you explore data and insights about competitors in ways you couldn’t before.