Remove Predictive Analytics Remove Social Listening Remove Social Media Remove Sports
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6 New Year’s Resolutions to Improve CX in 2022

Aquire

In our personal lives, that could be learning a new language, playing a sport, or making origami frogs (true story). For example, do you practice social listening? Monitoring how people talk about your brand — on social platforms, review sites, forums, etc. — Upskilling : Learn something new. Time to change some minds.

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Building a better Social Suite: 12 features that fuel your enterprise-wide social media strategy

Sprinklr

When you think about your brand’s social media strategy, what comes to mind? Is it about listening to what your customers are saying about your brand on social media? Social media is now ubiquitous to the customer experience. Social suites platforms are designed just for this purpose.