Top Contact Center Industry Trends for 2023
Fonolo
NOVEMBER 11, 2022
2022 was a wild ride as people continued emerging from COVID lockdowns but retained many of the new behaviors and norms established during the pandemic. C all center agents drive sales growth, create happy customers, and gather data that’s essential to innovation — and this is the year we think they’ll be recognized and rewarded for it.
Let's personalize your content