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Forecasting the Future: BPO Trends of 2024

Execs In The Know

2024 is the Year of the Wood Dragon, which is thought to signify unprecedented opportunities for evolution and abundance. While an emerging approach, a Gartner survey suggests that investments in hyper-automation will increase in 2024, making it a strategic technology trend to watch out for.

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What is AI as a service (AIaaS)? A beginner’s guide for 2024

Zendesk

More in this guide: Types of AI as a service Benefits and challenges of AIaaS Popular AI as a service vendors AIaaS trends for 2024 and beyond Types of AI as a service Businesses can leverage different types of AI services depending on operational needs. Let’s start with a few common benefits of AIaaS to consider.

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