Ameyo Callversations

AUGUST 24, 2022

While they expect unforgettable interactions with brands or businesses, responding to them via their preferred channel can be quite challenging. This is where conversational AI plays a vital role by delivering efficient customer interactions and fast responses to their queries. billion by 2026. But that’s not all of it.

AI 52

AI Sentiment Analysis Contact Center Artificial Intelligence 52

CSAT.AI

APRIL 26, 2023

Your customers don’t want to break out in a sweat over service either. billion between 2022 and 2026. The importance of a solid customer service strategy during expansion can’t be understated. Rapid changes in customer expectations, staffing shortages and inflation costs have made outsourcing an attractive option.

Customer Service 82

Customer Service Sentiment Analysis Sports Start-ups 82

CSAT.AI

JANUARY 18, 2023

Brands are trying to balance offering quality products and customer experience while staying in the black. A difficult task when technology and customer expectations keep changing and a looming recession impacts expenses. Another problem is that not all AI is ready to handle customer inquiries efficiently.

Customer Service 85

Customer Service AI Sentiment Analysis CX 85