How AI Is Revamping the Call Center
Execs In The Know
JUNE 9, 2023
Today, AI is paving the way for personalized, efficient, and engaging interactions that leave customers delighted and businesses thriving. According to a Gartner report , one in 10 agent interactions will be automated by 2026, an increase from an estimated 1.6% of interactions today that are automated using AI.
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