Ameyo Callversations
NOVEMBER 16, 2021
Innovative technologies like ML, Intelligent Automation, and Contact Center AI are helping businesses thrive and succeed in a post-pandemic world. As per Statista , The global AI market is projected to explode to $126 Billion by 2026 from $17B in 2020. – Salesforce. – Salesforce.
DMG Consulting
AUGUST 16, 2022
Today’s IVAs use machine learning (ML) to identify new use cases and make recommendations on how to respond to them. Furthermore, we expect this IT segment to experience a 50 percent growth in customers for the following two years, 2025 and 2026. IVAs Are Good for Agents and CX.
Ameyo Callversations
AUGUST 24, 2022
billion by 2026. These efforts are based on a combination of AI, NLP and Machine Learning (ML). On the one hand, 69% of consumers prefer using chatbots to get instant responses ( Source ). On the other, the Conversational AI market is expected to reach the mark of US$18.4 But that’s not all of it.
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