Hodusoft

MARCH 13, 2024

billion by 2030. This blog explores the challenges faced by the financial industry, the role of BPO contact centers, and strategies to enhance customer support. Customization allows for a more personalized customer support experience. percent from USD 90.57 billion in 2021 to USD 205.32

Contact Center 52

Contact Center Compliance Social Media AI 52

Hodusoft

JANUARY 3, 2024

billion by 2030. Businesses can take advantage of the latest technologies, such as AI-driven analytics, chatbots, and integrations with other business applications, without the need for constant manual upgrades. Improved customer experience Customer experience is extremely important for contact centers.

Contact Center 59

Contact Center Omnichannel Start-ups CRM 59

Intercom

DECEMBER 14, 2023

If you haven’t noticed already, chances are you’re going to pick up a bit of a theme here – 2023 was the year AI changed everything. It’s been an incredibly exciting year – and we have big plans for the year ahead, as we continue to tell extraordinary stories from the frontlines of the AI revolution. Here’s Fergal Reid.

AI 98

AI Start-ups Legal Technology 98

ProProfs

AUGUST 1, 2021

By 2030, there will be a global human talent shortage to the tune of over 85 million people, which is roughly equivalent to Germany’s population. Equally important is that such programs are effective in educating new employees about workplace safety and security as a compliance requirement. AI-Powered Reporting. Job Rotation.

Start-ups 52

Start-ups Gaming Compliance Sales 52