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2023 in review: Highlights from this year’s best conversations

Intercom

Over the past 12 months, everyone has been racing to keep up with the relentless pace of innovation: rethinking business strategies, building new solutions, and preparing teams for the massive changes on the horizon. On the machine learning team, there’s another way of thinking about this. A year of innovation and conversation.

AI 98
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How to Enhance CX in Retail With Customer Feedback?

SurveySensum

The issues could be – declining product or service quality, lack of innovation or outdated offerings, unfavorable customer service experiences, or uncompetitive pricing compared to alternatives. Embrace innovation: Be open to incorporating innovative solutions, technologies, and strategies that align with customer demands.

Retail 52