2030, Compliance, Customer Expectations and Technology

Optimizing Customer Support in the Financial Sector: How BPO Contact Centers Can Add Value

Hodusoft

MARCH 13, 2024

Optimizing Customer Support in the Financial Sector: How BPO Contact Centers Can Add Value In the present age, financial institutions are grappling with a wide range of challenges. In today’s dynamic financial landscape, providing exceptional customer support is crucial for the success and reputation of financial institutions.

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Contact Center Compliance Social Media AI

2023 in review: Highlights from this year’s best conversations

Intercom

DECEMBER 14, 2023

Same with customer expectations of the tech. We’re probably only a year away from people expecting to be able to expand on text within a text field, as one simple example. VP of Customer Support at Intercom Declan Ivory kicked things off with his thoughts on how the CS landscape is changing.

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Tech Customer Success

Optimizing Customer Support in the Financial Sector: How BPO Contact Centers Can Add Value

2023 in review: Highlights from this year’s best conversations

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