2030 Customer Expectations Machine Learning NPS 
SurveySensum
JULY 20, 2023
Regularly monitor performance metrics , sales data, and customer feedback to assess the effectiveness of implemented strategies. With SurveySensum you can: Create NPS, CSAT, and CES surveys in a matter of minutes. Keeping Up With the Changing Customer Expectations Do you remember the keypad phones by Nokia?
Intercom
DECEMBER 14, 2023
Same with customer expectations of the tech. We’re probably only a year away from people expecting to be able to expand on text within a text field, as one simple example. On the machine learning team, there’s another way of thinking about this. You’re sort of seeing these things crop up everywhere.
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