How to Solve Your Call Center’s Agent Shortage in 5 Simple Steps
CommBox
SEPTEMBER 1, 2022
Or maybe it’s due to the increase in customer expectations, as 70% of call center leaders said their agents encountered more emotionally charged customers; nobody wants to deal with angry customers. By 2030, 85 million workers will be in shortage around the globe. Let chatbots do the repetitive work for you.
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