Actionable Insights Innovation Voice of the Customer Voice of the Employee 
Lumoa
OCTOBER 31, 2021
The Lumoa platform has been integrated into Forsta’s world-class experience platform to provide advanced AI-driven analytics to customers seeking to quickly identify the trends and insights that matter the most.
Confirmit
SEPTEMBER 29, 2020
Maybe your vendor is busy investing in big flashy event speakers for their next virtual shindig rather than using funds to drive innovation. We are 100% committed to always go above and beyond supporting you in your Market Research and Customer Experience needs. How about financial security in your vendor relationship?
Confirmit
MAY 29, 2018
What is Voice of the Customer (VoC)? Voice of the Customer refers to the way an organization collects customer feedback, analyzes the data, distributes it to the right people and takes action on these insights in order to generate financial benefits. Why Does Voice of the Customer Matter?
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