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Social Listening Customer Relationship Management Hospitality Customer Satisfaction Net Promoter Score CX NPS Customer Service CRM Customer Feedback More Related Topics >
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Customer Perception: The Complete Guide

Fonolo

JULY 5, 2023

Hospitality firms (think Disney or Ritz-Carlton) are masters at turning mundane customer service encounters into memorable experiences that nurture customer loyalty. And if you want your employees to help you improve customer perception of your brand, you have to start with them.

Social Media 104
Social Media Sports Customer Satisfaction Net Promoter Score 104
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How to Find the Best CRM for Business Success

SugarCRM

JUNE 25, 2021

You don’t have to spend a lot of money marketing your business, but you need to deliver excellent customer service and customer experience. That’s why customer relationship management (CRM) software is essential for success. Although marketing is important, it’s also time-consuming.

CRM 29
CRM Customer Relationship Management Sales Advertising/ Marketing 29
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