This site uses cookies to improve your experience. By viewing our content, you are accepting the use of cookies. To help us insure we adhere to various privacy regulations, please select your country/region of residence. If you do not select a country we will assume you are from the United States. View our privacy policy and terms of use.

Remove Age of the Customer Remove Case Management Remove Innovation Related Topics
Close the Loop Voice of the Customer Customer Relationship Customer Expectations Customer Feedback Customer Satisfaction Customer Experience Sales More Related Topics >
article thumbnail

5 Necessities of an Effective Closed-Loop Customer Feedback Program

PeopleMetrics

MARCH 1, 2017

Common automatic notifications or Action Alerts include: Recover Notifications or Course Correct Alerts, when an unresolved problem is dissatisfying the customer; Improve or Innovate Alerts, when a customer has a suggestion for how the bank or the channel can get better; and. Case Management Tools. Takeaways.

Customer Feedback 99
Customer Feedback Close the Loop Voice of the Customer Case Management 99
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

 

Stay Connected

Join 24,000+ Insiders by signing up for our newsletter

About
Webinars
About
Editions
Webinars
Editions
Topics
Powered by Aggregage | Terms and Conditions | Your California Rights and Privacy Policy
© Aggregage 2024