SugarCRM

AUGUST 12, 2021

While CRM is the cornerstone of business operations for many companies, only 52% of sales professionals interviewed claim that the CRMs they have in place meet their expectations and needs. Improve Data Quality through AI. But AI models are highly reliant on the quality of data. Enhance CRM Interactions.

CX 26

CX Predictive Analytics CRM Artificial Intelligence 26

Lumoa

FEBRUARY 9, 2023

Artificial Intelligence Artificial Intelligence (AI) is still the same old good AI, but now it’s brought to the customer experience field. According to Finance Digest , 95% of customer interactions will be managed with AI by 2025. Both groups of technologies can be utilized to make analytics more actionable.

Net Promoter Score 178

Net Promoter Score Customer Experience B2C Social Media 178

SugarCRM

NOVEMBER 16, 2023

Solid CRM solutions should help you align and compile data from multiple sources: Marketing , Sales , Support , Finance, and Legal. Integrating your Support platform to a central CRM that gathers all customer information and data is, thus, critical to business success. Ensuring consistency across global operations is critical.

Business Growth 26

Business Growth CRM Artificial Intelligence Invoicing 26