SugarCRM

AUGUST 12, 2021

While CRM is the cornerstone of business operations for many companies, only 52% of sales professionals interviewed claim that the CRMs they have in place meet their expectations and needs. In finance, for example, over 65% of sales professionals complain about this issue. Enhance CRM Interactions. Accelerate Company Revenue.

CX 26

CX Predictive Analytics CRM Artificial Intelligence 26

SugarCRM

NOVEMBER 16, 2023

Solid CRM solutions should help you align and compile data from multiple sources: Marketing , Sales , Support , Finance, and Legal. Integrating your Support platform to a central CRM that gathers all customer information and data is, thus, critical to business success. Ensuring consistency across global operations is critical.

Business Growth 26

Business Growth CRM Artificial Intelligence Invoicing 26

Lumoa

FEBRUARY 9, 2023

According to Finance Digest , 95% of customer interactions will be managed with AI by 2025. But machine learning technologies can also help you to move from diagnostic to predictive analytics: if I fix this issue in my customer experience, how much will my churn decrease? Why are your customers turning away from you?

Net Promoter Score 178

Net Promoter Score Customer Experience B2C Social Media 178