Ameyo Callversations

MARCH 6, 2022

It is needless to say that failing to create a customer success-based experience would adversely affect the business. AI-based chatbots prove to be the biggest ally of businesses in such a scenario. However, it would be only half of the story if we say that these programs are only beneficial to the business end of the spectrum.

Real Estate 98

Real Estate AI Omnichannel Machine Learning 98

DMG Consulting

DECEMBER 7, 2022

Background: DMG Consulting LLC , a leading provider of contact center, back-office, and real-time analytics market research and consulting services, today released its 2 022- 2023 Cloud-Based Contact Center Infrastructure/Contact Center as a Service Product and Market Report.

Contact Center 48

Contact Center Artificial Intelligence Omnichannel Innovation 48

Execs In The Know

FEBRUARY 17, 2023

It’s something our advisory team at VXI observes frequently when evaluating a brand’s social media technology stack. Luckily with the right SaaS tool, artificial intelligence (AI) can help automate many of the back-end processes to ensure only actionable content is filtered through to your customer care representatives.

Social Media 52

Social Media Artificial Intelligence AI Retail 52