Ameyo Callversations

MARCH 6, 2022

The interest in chatbots in the market has increased by five times in the last 5 years, and almost 50 percent of the big companies of the world are toying with the idea of increasing their investment in technology – AI Multiple. Benefits of Chatbots for Businesses. Provides Omnichannel and Consistent Messaging.

Real Estate 98

Real Estate AI Omnichannel Machine Learning 98

DMG Consulting

DECEMBER 7, 2022

Background: DMG Consulting LLC , a leading provider of contact center, back-office, and real-time analytics market research and consulting services, today released its 2 022- 2023 Cloud-Based Contact Center Infrastructure/Contact Center as a Service Product and Market Report.

Contact Center 48

Contact Center Artificial Intelligence Omnichannel Innovation 48

SugarCRM

JULY 28, 2022

The customer service department was the least impacted organization for our customers and us. Customer service organizations have long been transforming their operations to a remote-work, digital-first mindset. Digital marketing has leaped to the forefront with every industry rapidly adopting the latest digital engagement techniques.

CRM 26

CRM E-commerce B2B Omnichannel 26

Execs In The Know

FEBRUARY 17, 2023

It’s something our advisory team at VXI observes frequently when evaluating a brand’s social media technology stack. VXI delivers omnichannel and multilingual support, software development, quality assurance, and CX advisory, automation & process excellence to the world’s most respected brands.

Social Media 52

Social Media Artificial Intelligence AI Retail 52