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Top 20 Customer Service Blogs You Have to Read in 2020

Fonolo

JANUARY 14, 2020

Top Pick : Actually, customer support IS a cost-center… Bold360 Blog. Bold360 is an AI-powered customer messaging platform that uses Natural Language Processing to help agents handle routine queries and tasks, and talk to your customers where they want to engage. AI trends for the coming year.

Customer Service 136
Customer Service Contact Center Social Media CX 136
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10 Best Qualtrics Competitors and Alternatives in 2021

SurveySensum

NOVEMBER 11, 2021

SurveySensum is an AI-powered end-to-end customer experience management platform that facilitates SMEs and growth-stage businesses to act effectively on your feedback. . It is an AI-powered adaptive model that understands all the VOC data with exceptional precision and perception. Data Management. Take a look.

Sentiment Analysis 52
Sentiment Analysis Text Analytics Close the Loop Machine Learning 52
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