Sprinklr

AUGUST 6, 2021

It should utilize customizable brief templates, enhanced workflow engines, powerful AI-driven dashboards, and other tools to help you bring your vision to your audience and keep your teams aligned. With features like digital asset managers and smart compliance tools, you can boost productivity and meet your compliance needs.

CXM 144

CXM Compliance Social Media AI 144

Sprinklr

OCTOBER 20, 2021

But, social suites that combine a strong social media strategy with a unified customer experience management (Unified-CXM) platform can more effectively drive the value of your social engagement to every corner of your enterprise. An omni-channel social listening strategy is the fuel that makes your customer experience engine run.

Social Media 85

Social Media Unstructured Data CXM Social Listening 85

Sprinklr

OCTOBER 13, 2021

Governance and workflows: Automation and AI can supercharge your workflow, ensuring that content and messaging stays on-brand and in compliance across geographies. He works with courageous leaders on how to develop an innovation culture, explore new growth engines, and transform their businesses. Zig Ziglar. Enable your teams.

Social Media 101

Social Media CXM Social Listening Compliance 101

SurveySensum

JULY 14, 2020

Martin Hill-Wilson – Emotive CX Mentor, Customer Service, and AI Engagement Strategist. A Customer Service & AI Engagement Strategist, Martin Hill-Wilson is a Mentor, Advisor, and Trainer on Customer Service. She has over 20 years of experience in delivering CX success for local, pan African, and international organizations.

Customer Experience 132

Customer Experience CX E-commerce Social Media 132