AI Compliance Education VOE 
Callminer
JULY 15, 2019
Employee engagement is a persistent problem at contact centers, as evidenced by high employee attrition rates, flat or declining sales, increased customer service complaints, and increased compliance violations. Check out the links and info below to see why AI is such a big deal in the modern business realm. Billion in 2022.
SurveySensum
JULY 14, 2020
Additionally, she is an Adjunct Faculty at the Rutgers executive education MBA program, Contributor of the Forbes, Harvard Business Review and Hemispheres Magazine, and Host of the podcast The Modern Customer Podcast and The Be Your Own Boss. Martin Hill-Wilson – Emotive CX Mentor, Customer Service, and AI Engagement Strategist.
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