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A Complete Guide to Omnichannel Customer Service

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NOVEMBER 13, 2022

Meet your customers’ CX expectations with Comm100 Omnichannel – the AI-powered, secure omnichannel customer engagement platform. Chatbots: With a well-trained AI chatbot, organizations can automate up to 80% of their frontline customer support. Security and compliance. Comm100 Omnichannel. Find out more. Comm100 Omnichannel.

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The 9 Best Email Support Ticketing Systems 2020 – Reviews & Comparison

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Features like advanced routing, response policy enforcement, an agent-facing knowledge base, and Agent Assist AI have helped companies improve efficiency and response quality. Headquartered in Boston, Massachusetts, HelpScout’s mission is to help small businesses build long term relationships with effective ticket management.

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