How to prove the value of your customer experience programs – actionable advice from CX expert Jim Tincher
Intercom
APRIL 20, 2023
Companies are investing more and more in customer experience programs, but few can show that this investment has tangible results. And so, CX programs often end up getting cut. That’s what sets “Change Makers” apart, as customer experience expert Jim Tincher calls them. And that’s a large CX program.
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