AI Customer Journey Map Sentiment Analysis Social Listening 
Lumoa
APRIL 28, 2024
In This Article: Why You Need a Customer Experience (CX) Platform Platform Overview Which Platform Fits Your Needs? You can even find opportunities for cross-selling, upselling, or personalized promotions by using real-time insights and trends generated by AI. You reach them where they are with the messages that resonate with them.
Lumoa
MARCH 12, 2023
Real-time insights into customer preferences and trends makes it easier to identify opportunities for cross-selling, upselling, and personalized promotions. Streamlined customer journey mapping. Lumoa’s proprietary AI analyses all feedback and points you to the items that have the biggest impact on your KPIs.
Expert insights. Personalized for you.
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