From Reactive to Proactive: How Organizations are Using AI-Infused CRM to Level-Up CX
SugarCRM
SEPTEMBER 26, 2023
One perfect example of leveraging CRM systems is running analytics on invoice information in your ERP tool to help predict and offer your sales and marketing teams actionable insights. It takes a lot of processing, which is more effective in the presence of artificial intelligence and predictive analytics.
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