From Reactive to Proactive: How Organizations are Using AI-Infused CRM to Level-Up CX
SugarCRM
SEPTEMBER 26, 2023
One perfect example of leveraging CRM systems is running analytics on invoice information in your ERP tool to help predict and offer your sales and marketing teams actionable insights. This data feeds a company’s business process engines to support proactive actions to service customers.
Let's personalize your content