Lumoa

FEBRUARY 9, 2023

Artificial Intelligence Artificial Intelligence (AI) is still the same old good AI, but now it’s brought to the customer experience field. By leveraging customer experience design, businesses can create customer experiences that drive customer loyalty and business growth. How a CSAT survey can look like.

Net Promoter Score 178

Net Promoter Score Customer Experience B2C Social Media 178

Callminer

OCTOBER 11, 2018

With more than 15 years of experience in business, finance and accounting, Smitha is also responsible for implementing financial controls and processes. She is also responsible for organizational improvements and streamlining business operations that drive growth, increase efficiency, and bottom-line profit.

Contact Center 561

Contact Center Non-Profits Compliance Start-ups 561

Lumoa

MARCH 20, 2018

artificial intelligence Artificial Intelligence (AI) is still the same old good AI, but now it’s brought to the customer experience field. This type of survey is a great way to close the loop on a customer interaction and make sure that you’ve met their expectations. So let’s start! ACT ON CUSTOMER FEEDBACK!

Net Promoter Score 114

Net Promoter Score Customer Experience B2C CEM 114

Lumoa

MARCH 20, 2018

artificial intelligence Artificial Intelligence (AI) is still the same old good AI, but now it’s brought to the customer experience field. This type of survey is a great way to close the loop on a customer interaction and make sure that you’ve met their expectations. So let’s start! ACT ON CUSTOMER FEEDBACK!

Net Promoter Score 64

Net Promoter Score Customer Experience B2C CEM 64