Artificial Intelligence, Data Mining and Innovation

Data-Driven Decision Making: The Differentiator

Helpt

FEBRUARY 14, 2024

Imagine Ugg & Ogg's Rock Innovations, a fictional Stone Age startup. It's the foundation of data analysis, involving the use of key performance indicators (KPIs) and other metrics. It involves more in-depth data mining and correlations. It's a forward-looking approach, making educated guesses based on historical data.

Machine Learning

Machine Learning Social Media Data Mining Artificial Intelligence

Workforce Optimization Ushers in the Real-Time Contact Center

DMG Consulting

APRIL 16, 2019

These innovations have come hand in hand with megatrends that include Big Data, analytics, mobility, increased server processing speeds (and decreased costs), the market influence of Millennials (the “smart device” generation), the gig economy, and, of course, the cloud. We’re at a major and exciting inflection point.

Contact Center

Contact Center Predictive Analytics Machine Learning Artificial Intelligence

Tech Customer Success

Data-Driven Decision Making: The Differentiator

Workforce Optimization Ushers in the Real-Time Contact Center

Webinars

Stay Connected