Artificial Intelligence Entertainment Social Listening Social Media 
Fonolo
OCTOBER 10, 2018
The rise of digital commerce and the growth of social media have given consumers powerful tools to share their thoughts and feedback with brands. From creative call center strategies, to social listening, to large customer service budgets, there exist a multitude of techniques that will aid brands in continuing to delight consumers.
Aquire
OCTOBER 26, 2021
Whatever the reason, personalization makes sense: retail giants like Amazon and entertainment companies like Netflix have even built recommendation algorithms into their very value proposition. Social listening and responding is also a great opportunity for individualized engagement. Recommendations from Netflix. The customized.
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