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Effective Customer Service Strategies from the World’s Biggest Brands

Fonolo

OCTOBER 10, 2018

From creative call center strategies, to social listening, to large customer service budgets, there exist a multitude of techniques that will aid brands in continuing to delight consumers. Leverage Artificial Intelligence. CASPER cleverly identified insomniacs as a key target customer for their innovative mattresses.

Customer Service 104
Customer Service Artificial Intelligence Social Media Entertainment 104
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Creepy vs. Cool: 8 Examples of CX Personalization We Can Learn From

Aquire

OCTOBER 26, 2021

Whatever the reason, personalization makes sense: retail giants like Amazon and entertainment companies like Netflix have even built recommendation algorithms into their very value proposition. Social listening and responding is also a great opportunity for individualized engagement. Recommendations from Netflix. The customized.

CX 52
CX Artificial Intelligence Entertainment Retail 52
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