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10 Best SurveyMonkey Alternatives & Competitors [2022]

SurveySensum

You can use this VoC tool to evaluate the ease of use and customer satisfaction at multiple touchpoints. Analyze and identify top customer complaints and sentiments automatically using machine learning and artificial intelligence-enabled text and sentiment analytics. ? to create successful VOC programs. . Integrations.

NPS 52
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The Future of Customer Experience Calls Urgently for a Significant Shift

ClearAction

The future of customer experience (CX) is sure to be influenced by artificial intelligence, digitalization, the sharing economy, generational preferences, cross-pollinated expectations and much more. This conclusion is reinforced by Temkin Groups’ annual Voice of the Customer (VoC) Maturity study.

CXM 63