Customer Engagement Strategies You Can’t Afford to Miss in 2022
Ameyo Callversations
JANUARY 3, 2022
As per the reports by Salesforce , 75% of consumers look forward to a consistent experience across multiple engagement channels–social media, mobile, online, in-person, or through the phone. As the management experts at Bain and Company point out, a mere 5% boost in customer retention increases profit by 25 percent. Omnichannel.
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