Remove Artificial Intelligence Remove Omnichannel Remove Outlook Remove Sentiment Analysis
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10 Best SurveyMonkey Alternatives & Competitors [2022]

SurveySensum

It offers you a text and sentiment analysis tool that helps you identify the customer sentiments and the top complaints so that you can resolve their issues to enhance the customer experience. Text and Sentiment Analytics. AI Sentiment Analysis. And not just that. How to analyze your open-ended feedback?

NPS 52
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SugarConnected 2022: A Year of Growth

SugarCRM

It’s been a massive year in terms of Product portfolio—we’ve brought powerful artificial intelligence capabilities into our marketing , sales , and service solutions. We’ve streamlined customer interactions making it easier to sell to, and support customers, acknowledging that omnichannel communication has gone mainstream.