Lumoa

SEPTEMBER 30, 2022

In the past, the biggest challenge wasn’t the collection, but the analysis and interpretation of this data. Today, technologies like Artificial Intelligence or AI (more on this later) have allowed banks to digest huge amounts of data and detect user behavior patterns. . Widening the Role of Artificial Intelligence in Banking CX.

Customer Experience 94

Customer Experience Artificial Intelligence Outlook CX 94

Ameyo Callversations

AUGUST 24, 2022

With the increasing significance of Artificial Intelligence in customer engagement, more businesses are adopting conversational AI. Chatbots Trends and Future Outlook. Sentiment Analysis for Chatbot Behavior. This is where sentiment analysis is crucial to train chatbots with human-like capabilities.

AI 52

AI Sentiment Analysis Contact Center Artificial Intelligence 52

SugarCRM

FEBRUARY 3, 2022

Data must be shared, and data-driven processes, priorities, next steps, and outlooks automated via AI. Churn analysis. Forecasting and pipeline analysis. Sentiment analysis for case handling, sales engagements, and next best actions. 2022: The Year AI Breaks Through the “Human Trust” Barrier. Anomaly detection—i.e.,

AI 49

AI Sentiment Analysis Outlook Sales 49

SurveySensum

APRIL 5, 2022

It offers you a text and sentiment analysis tool that helps you identify the customer sentiments and the top complaints so that you can resolve their issues to enhance the customer experience. Text and Sentiment Analytics. AI Sentiment Analysis. And not just that. How to analyze your open-ended feedback?

NPS 52

NPS Sentiment Analysis Start-ups Customer Feedback 52

SugarCRM

JUNE 6, 2022

It’s been a massive year in terms of Product portfolio—we’ve brought powerful artificial intelligence capabilities into our marketing , sales , and service solutions. With sentiment analysis , we help you get ahead of the curve and identify your customer satisfaction. The Path Forward.

Sentiment Analysis 26

Sentiment Analysis Artificial Intelligence CRM Outlook 26