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[Slideshare] Looking Ahead: Predicting the Future of BPOs

Fonolo

Firstly, the impact of artificial intelligence is predicted to be extremely disruptive. For example, the outsourcing industry in the Philippines (the country with the most call centers in the world) is worried that the rise of artificial intelligence (AI) will eat into the 23 billion-dollar sector. Jeremy Watkin.

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Presidential Executive Fellow Rosetta Lue Joins Taylor Reach Group to lead Public Sector Practice

Taylor Reach Group

Philadelphia, Pennsylvania and launched the internationally renowned and multi-awarded Philly311 Contact Center Operations. President’s 24/7 White House Veteran Administration Hotline Contact Center Operations to track and monitor escalated Veterans complaints.

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The 20 Best Quotes of Elon Musk

The Customer Service Blog

He transferred to the University of Pennsylvania two years later, where he received dual bachelor's degrees in economics and physics. Musk was born to a Canadian mother and South African father and raised in Pretoria, South Africa. In 2016, he co-founded Neuralink, a neurotechnology company focused on developing brain-computer interfaces.

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Shhhh, they’re listening - inside the coming voice-profiling revolution

The Customer Service Blog

As you dial in, the computer of an artificial intelligence company hired by the store is activated. You decide to call a store that sells some hiking boots you’re thinking of buying. It retrieves its analysis of the speaking style you used when you phoned other companies the software firm services.