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Digital Transformation in Customer Service: 5 Inspirational Success Stories (Part 3 of 4)

Comm100

We’ll look at the challenges that led these organizations to change and the benefits they’ve seen through the adoption of new customer service channels and technologies. Lake Michigan Credit Union – Improving Member Support with Live Chat & Chatbot . Nate Knox, Applications Support, Lake Michigan Credit Union.

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The Best Live Chat Examples – 5 Use Cases for Any Industry

Comm100

This is so important to developing relationships with the students and allowed us to recreate the experience of our typical, in-person open house events.” Business Operations Manager at Fitbit Health Solutions. Read the full story here – Comm100 Live Chat Helps Canadian Blood Services Connect with Digital-First Customers.

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