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The Evolution of Business Relationships: Not B2B nor B2C, but H2H

ECXO

The Evolution of Business Relationships: Not B2B nor B2C, but H2H In the ever-evolving world of business, a new paradigm is emerging that transcends traditional models and approaches to commerce, which I am a big defender of. Social media platforms offer a space for authentic storytelling and community building.

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A Blueprint for CRM Success: Additional Insights and Replay Available

SugarCRM

Yesterday I hosted a webinar titled “A Blue Print for CRM Success,” where I outlined some of the key elements of planning and rolling out an effective CRM strategy. We outlined the key characteristics you will want to look for in a CRM partner and vendor. How do they fit in into CRM solution and SugarCRM?

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On-Premise IP PBX: Needs and Benefits for Business Communications

Hodusoft

It supports multiple voice channels for smooth B2B and B2C interactions. Why is on-premise IP PBX needed for business communication? On-Premise IP PBX helps businesses to enhance their productivity and efficiency and eliminates the use of legacy PBX equipment used in traditional phone systems.

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Top 150 Global Customer Experience Thought Leaders and Influencers of 2020

SurveySensum

He specializes in customer success, customer experience, SaaS start-ups, B2B & B2C marketing strategy, and e-commerce. She has authored and co-authored many books and has been quoted in multiple channels such as NYTimes, USAToday, Forbes, CRM Magazine, and more. LinkedIn: [link]. Website : [link]. LinkedIn : [link].