Comm100

MAY 13, 2020

Use this ready-to-use checklist of evaluation criteria to help you search for the best platform for your business. Offer co-browsing. With your customer’s permission, co-browsing lets your agents see what the customer is seeing on their screen. This blog post is a snippet from our eBook, Mastering Omnichannel CX.

Omnichannel 59

Omnichannel Artificial Intelligence CRM Contact Center 59

Comm100

FEBRUARY 7, 2018

But you’re not alone — we’ve compiled this checklist of things to consider when evaluating different providers to help you stay on track. Here’s a quick glance at the things to consider in the checklist: Getting to Know the Vendor. Choosing a customer engagement software solution can be daunting. Customizing Your Software.

Social Media 41

Social Media CRM Invoicing Omnichannel 41

Aquire

JANUARY 6, 2022

Customer profiles put web browsing, purchase, and conversation history, plus other important details, right at your fingertips so you can resolve issues quickly and efficiently. Acquire is a conversational customer support platform that helps businesses bring all of their digital interaction channels into one single dashboard.

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Social Media Invoicing CRM Start-ups 105