Remove blog tag shep-hyken
article thumbnail

You Need a Jointly Owned Social Media Customer Service Strategy ASAP – Here’s Why

Comm100

This blog post will show you what makes a jointly-owned social media customer service strategy so necessary, and will walk you through how to implement one yourself. However, as customer service expert, Shep Hyken says , “In the end, the customer doesn’t care about how many channels you make available to them. Want more reading?