CX Secrets: Keeping a CX Mindset
PeopleMetrics
FEBRUARY 12, 2018
High-end hospitality companies have owned the CX space for years because they maintain this mindset that every touch point they have with a customer has to be excellent. They want customers to leave their hotel or restaurant feeling like “wow - that was an amazing thing that I just experienced.”. Sean holds a Ph.D.
64 
Let's personalize your content