Recover Alert Management - Centralized vs. Decentralized Approaches
PeopleMetrics
MAY 4, 2020
Some VoC software providers charge companies on a per-user basis, which can indirectly influence companies to limit the number of people who can access case management. Sean McDade, PhD is the author of Listen or Die: 40 Lessons That Turn Customer Feedback Into Gold. As CEO, he guides the company’s vision and strategy.
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