Remove Business Administration Remove Case Management Remove Customer Feedback Remove Voice of the Customer
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Recover Alert Management - Centralized vs. Decentralized Approaches

PeopleMetrics

These are also the people who can benefit the most from hearing the customer’s pain and using that information to improve the experience in the future. They are also part of the “democratizing of customer feedback” that is so important in creating a customer-centric culture. Alert Management. Sean holds a Ph.D.