Business Administration Close the Loop Machine Learning Touchpoint 
PeopleMetrics
JULY 20, 2020
Start your customer experience feedback program with your most important touchpoint. Begin your customer experience measurement program with the touchpoint that if it does not go well, you will lose that customer. in Business Administration with a specialization in marketing science from Temple University in Philadelphia.
PeopleMetrics
APRIL 9, 2018
Typically these programs happen continuously, with dedicated team members reaching out and closing the loop with customers who reported a negative experience with the brand. His company offers CEM software with advanced machine learning solutions and hands-on analytical support to help companies make sense of their CX data.
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