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Best of the Podcast 2018: Defining Patient and Customer Experience at Cedars-Sinai Hospital

Customer Bliss

JANUARY 4, 2019

#CustomerExperience #CX Click To Tweet. Lastly, Alan shared some advice regarding resources that help him work more efficiently in terms of implementing the CX transformation. Prior to joining Cedars-Sinai, Alan was with Emory Healthcare in Atlanta, Georgia, serving as the Director of Operations.

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