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Medallia vs. Qualtrics vs. Lumoa: A Buyer’s Guide

Lumoa

Medallia charges for both “units” and “users”: Units are defined as named individuals in surveys but they do not have log-in privileges such as customer service agents or business consultants. Security and Compliance Security and compliance are sometimes overlooked but necessary to consider to find the right platform.

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Karalyn Smith, Chief People Officer at Sephora: On the ordinary moments that make the difference

Qualtrics

On how she got into HR: HR is not just about compliance; it’s about shaping an experience for people. I was a business consultant, and my now-mentor asked me to be her HR business partner. But she helped me see that HR is not just about compliance; it’s about shaping an experience for people.

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Top 150 Global Customer Experience Thought Leaders and Influencers of 2020

SurveySensum

He specializes in CX Strategy, Customer Journey Mapping, CX Program Management, CX Consulting for Insurance, Manufacturing, Retail, Telecom industries. Claire Boscq-Scott – Global CX Guru, Keynote Speaker, Business Consultant. She is the Founder of the consulting firm, Bodine & Co. LinkedIn : [link].