Medallia vs. Qualtrics vs. Lumoa: A Buyer’s Guide
Lumoa
APRIL 28, 2024
Medallia charges for both “units” and “users”: Units are defined as named individuals in surveys but they do not have log-in privileges such as customer service agents or business consultants. For businesses operating in the US, HITRUST/HIPPA compliance (healthcare sector) and FedRAMP can be important.
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