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Medallia vs. Qualtrics vs. Lumoa: A Buyer’s Guide

Lumoa

Medallia charges for both “units” and “users”: Units are defined as named individuals in surveys but they do not have log-in privileges such as customer service agents or business consultants. For businesses operating in the US, HITRUST/HIPPA compliance (healthcare sector) and FedRAMP can be important.

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Top 150 Global Customer Experience Thought Leaders and Influencers of 2020

SurveySensum

He specializes in CX Strategy, Customer Journey Mapping, CX Program Management, CX Consulting for Insurance, Manufacturing, Retail, Telecom industries. Claire Boscq-Scott – Global CX Guru, Keynote Speaker, Business Consultant. She is the Founder of the consulting firm, Bodine & Co. LinkedIn : [link].